Our community has been one of the hardest hit by COVID-19. We lost over 500 neighbors too soon, and in December 2020, our rate of cases continued to be among the highest in the city. We will get through this together.This page includes resources on how and where to get help in New York City:
General information
- Get real time updates from New York City: Text "COVID" to 692-692 to get important COVID-19 related updates sent straight to your phone, or follow @notifynyc on twitter
- NYC Department of Health: guidance page
- View guidance from 311: prevention, symptoms, what to do if you are sick, children, testing
- Find a testing site: nyc.gov/covidtes
- Financial Empowerment Guidance: DCA - Free Financial Counseling
Get help
- Emergency Numbers
- Free, confidential mental health support, NYC Well: (888) NYC-WELL
- Suicide Hotline: (800) 273-8255
- Substance Abuse and Mental Health Services Administration’s Disaster Distress Helpline: (800) 985-5990
- Alcoholics Anonymous: (212) 647-1680
- Safe Horizon Crime Victim Hotline 866-689-HELP (4357)
- Domestic Violence Hotline (800)621-4673
- Not every home is safe, see resources for Domestic Violence: NYCHope
- People with Disabilities: call 311, visit http://nyc.gov/disability, @NYCDisabilities, or by video phone: 646-396-5830
- Virtual Friendly Visiting Program for Seniors: Call 212-AGING-NYC
- Report Price Gouging: DCA - COVID-19 Complaint
Food
- Shop for groceries online with your SNAP Benefits: SNAP Benefits
- Map of soup kitchens, food pantries, or SNAP enrollment sites near you: Food Bank NYC
- Get Free Meals from the Department of Education: NYC DOE Free Meal Locator
- City Harvest Mobile Markets
Parents
- Remote learning resources: DOE Coronavirus Communications
- Fun at Home for Kids: nyc.gov/funathome or text “Fun” to 97743
Immigrants
- Resource Guide for Immigrants: Resources for Immigrant Communities During COVID-19 Pandemic
- DACA Application Renewal Assistance: Call ActionNYC at 1-800-354-0365
Workers
- Paid Sick Leave: DOHMH Frequently Asked Questions for information on how to obtain the necessary medical documentation. The City has a call center to facilitate claiming paid sick leave: 855-491-2667 or 311
- Unemployment Benefits: NYS Department of Labor + NYC Frequently Asked Questions
- Labor Issues: Call 311, or AG’s office: (212) 416-8700 or Labor.Bureau@ag.ny.gov
- Find a job: Virtual Workforce One Center or call 718-960-2458
- Guidance for Employers & Employees: Update about Workplace Laws
Businesses & Nonprofits
- For Small Businesses: Assistance & Guidance for Businesses
- Non-Profit Providers: Frequently Asked Questions for Nonprofit Businesses
- Facebook Grants for Small Businesses: facebook.com/grantsforbusiness
- SBS Webinars for Small Businesses: Register here
Buildings & Residents
- For tenants: Call Housing Court Answers, 9am-5pm, Monday-Friday: 212-962-4795 or 718-557-1379 . For NYCHA Residents: NYCHA’s journal + NYCHA COVID-19 FAQ